Tag Archives: Consumer Rights

Planning application fees increased and charge for Article 4 applications introduced

Article 4 directives

Planning application fees increased and charge for Article 4 applications introduced recently as the government seeks increases and changes to the planning application fees charged in England with effect from 17th January 2018. Across the board this means an increase of … Continue reading

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ASA Rule on misleading advertising but which company?

price of double glazing

The Advertising Standards Agency has investigated a company and decided it was guilty of breaches to the ASA codes. Specifically it had misleading advertising, artificial “close by” dates and concerns regarding their “free” offers. Yet it is not clear which company they … Continue reading

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Unhappy customer has front door removed

The Guild of Master Craftsmen logo

ITN have caught on camera the moment that fitters from River Windows arrive at a customers house and remove their front door, because of a dispute about payment. Seems the customer was not happy that the door was clear glazed … Continue reading

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PRESS RELEASE FOR TRUSTMARK, TRUSTMARK ASSURES ADVICE TO ITS FIRMS THROUGH PARTNERSHIP WITH BUCKINGHAMSHIRE AND SURREY TRADING STANDARDS As the new consumer legislation comes into force today, TrustMark, the only Government-endorsed scheme for all trades in and around the home, today announced a … Continue reading

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Triumph for consumer rights as customer wins case

140209 Bedroom 1 Trickle Vent

A big step ahead for consumer rights has been made as a customer finally wins their case against a national company after years of trying, thanks in part to doubleglazingcompanies.com. It shows the power of the internet and social media, if … Continue reading

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Consumer rights and dispute resolution

tick boxes

Westminster Business Forum are holding a Keynote Seminar to discuss consumer rights and dispute resolution along with implementing the Consumer Rights Bill and the ADR Directive Timing: Morning, Thursday, 5th February 2015 Venue: Glaziers Hall, 9 Montague Close, London SE1 9DD … Continue reading

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30 day money back rights for consumers.

ggf logo

The government is seeking to make consumer rights clearer and more straight forward, yet at a recent meeting of the GGF the government officials were challenged over their assumptions about our industry. These representatives who lead the policy from BIS, … Continue reading

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Consumer Rights Bill & TrustMark press release


Stuart Carter Head of PR and Marketing from Trustmark today released the following Press Release, having attended a presentation last week at one of their Scheme Operators association meetings where a presentation was given by BIS (Department of Business, Innovation and … Continue reading

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