Monthly Archives: January 2015

VELUX Opens the Window to Trustmark


A new partnership today between VELUX, the leading manufacturer of roof windows, and TrustMark, the Government-endorsed quality mark for tradesmen, will help consumers to find trusted and expert installers when looking to carry out installations on their properties.

The partnership forms part of a new venture, the VELUX Certified Installer Partnership, and will enable Certified Installers to apply for TrustMark status so that they can be found by homeowners using the TrustMark post code search facility. In 2014 more than 7.2 million search results were provided to homeowners who used TrustMark’s website and telephone helpline to find expert tradesmen to carry out work inside or outside of their homes.

All VELUX Certified Installers who join TrustMark will now carry the TrustMark badge to give additional protection and reassurance to their customers.  Research among VELUX’s existing registered installers revealed that customers are looking for installers with accreditation from Government endorsed schemes, like TrustMark.

Richard McArthur, Marketing Manager for VELUX, said: “TrustMark is the only Government-endorsed quality scheme for tradesmen, and by having this stamp of approval, it will give customers the confidence to engage an installer

they know they can trust. Partnering up with TrustMark is a huge endorsement for the way we performance manage installations and it is a mark that our Certified installers can show the customer, proving that they have been properly assessed and inspected and will work to Government-endorsed standards.”

Simon Ayers, Chief Executive of TrustMark, said: “This partnership with VELUX will not only help consumers make more informed decisions when hiring tradespeople to install their roof windows, but it will also raise the standard of workmanship.   TrustMark provides homeowners with the reassurances they are looking for and the confidence that they are working with tradespeople who the best in the business.”

The TrustMark scheme operator license was awarded in January 2015 to VELUX following a thorough assessment of all its processes for vetting and inspecting installers as well as its customer service policies, compliance audits, quality management and complaint handling procedures.  TrustMark now has 30 scheme operators with over 14,000 inspected and registered firms across the UK for all the key trades that work inside and outside the home.

To stay up-to-date with developments at TrustMark, visit or to find out further information about the VELUX Certified Installer Partnership, visit

Issued on behalf of TrustMark –

For further information or photography, please contact: Georgina Watkins, Tel: 07595 158460, Email:


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Barnet windows see reviews as free marketing

Barnet windows

We spoke with Barnet windows recently they said the reviews were free marketing and prospective clients valued them more than testimonials, here’s what they said;

We at Barnet Window Company are delighted to have exceeded over 100 reviews. Our customers use review sites for double glazing just like someone would use trip advisor for holidays.  We see it as a free form of marketing which keeps us on our toes and ensures that we maintain the high standards  we have always offered. 

As a company we have found that customers are more likely to take notice and appreciate reviews that are posted rather than testimonials we have placed. It is important to have current up to date reviews as opposed to those that are years old, and customers are more interested in today rather than the past.  We have some extremely positive reviews highlighting the quality we strive to deliver right from the first phone call through to installation.

 Reading some of their reviews, the company has a genuine desire to please. It is great to see a small, local, family business building such a good reputation. If you are in North London then this is certainly a company to consider, (add them to “My Shortlist” so you can compare them against others).

Well done everyone at Barnet,  great result.

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How to stay warmer this winter, without double glazing.


I don’t have double glazing. How can I stay warm in winter?

Regardless of the type, style or age of your home, knowing how to stay warmer this winter is vital. Winter winds and cold blasts of air from Russia or the Arctic circle finds its way through the gaps and cracks around windows, lowering the temperature and forcing us to increase the heating.

Can we stop this from happening and is it good for your health?

Well in truth, it depends on a few factors. Let’s start with draughts, a simple piece of masking tape over each side of a key hole will prevent wind whistling through, adjusting hinges or handles so that seals get pulled together tighter will help too. Don’t be afraid, half a turn of a screwdriver will soon confirm if you can make an adjustment or not.

It may look unsightly, but tape across the opening light and the frame because most air will come through these seals. Simple and very cost effective, but remember not to make the room so air tight that the building cannot breathe!

Just be mindful NOT to seal over vents or air bricks designed to save your life especially if you have gas appliances. Gas needs good ventilation, and you should not compromise on safety just to stay warm in winter.

What about double glazing film?

You may have read about double glazing film as a cheap solution to heat loss. These self-adhesive pieces of double glazing film attach to your windows and supposedly help with the performance of single glazed windows. These may have a very small impact on the performance of your windows, but you’d be better off investing a similar amount on a sheet of polycarbonate screwed to the frame. Double glazing film can be flimsy and is most often quite thin, whereas a polycarbonate sheet comes in thicker pieces and creates a better physical barrier. If you’re staying in a rental home or you are looking to stay in your current home, polycarbonate is a better choice than double glazing film.

However people underestimate the importance of curtains. Some curtains are so thin (just like a single sheet on bedding on hot summer nights) yet others are thick, thermal lined like winter duvets. Open curtains when the sun gets up, allow free solar gain to penetrate the room, then just before sunset, trap what warmth you have in the room by closing the curtains and tucking in the sides.

Look for some sheets of loft insulation or even large pieces of cardboard. Cut them to size and use them at night to help with the cold. Yes they look ugly but it’s dark and nobody will see them!

However the best way to stay warm in winter is having multiple layers of clothing. The more layers you have, the more air packets you’ll have and the more insulated you’ll be.

Solar gain increases when the sun is low in the sky, especially during the spring and autumn. Allowing it to enter your house won’t cost you anything, so remember when you replace windows that you need the maximum daylight possible.

All too often, homeowners opt for the cheapest design only to find the sight lines of their new windows have shrunk the available daylight and destroyed the appearance of their home.

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