According to a press release on trading standards web site “A rogue window salesman who targeted elderly people on their own doorsteps by aggressively pressuring them into agreeing to have work done has been jailed”.
The article says that Ismail Pandor, 43, from Mirfield, West Yorkshire pleaded guilty at Preston Crown Court to five counts of engaging in unfair commercial practices – three of which were aggressive.
Seems Pandor was working for a company called Eco Homes, and although he visited with prior agreement he insisted that deals and government discounts were only available if the homeowners signed up on the day of his visit.
Jailed for 3 months it seems he must first serve a 16-month sentence relating to previous false representations while working for himself. The company Eco Homes are not being prosecuted.
Angela Jones, Trading Standards Services Manager for Cumbria County Council, said:
“This verdict will hopefully deter rogue traders and demonstrates that enforcement action will be taken if you are found to be using high pressure sales tactics or carry out unfair trading in Cumbria” and urging anyone with concerns about unsolicited telephone calls, high pressure selling or doorstep cold callers to contact Trading Standards via Citizens Advice Consumer Helpline on 08454 040506
Never get forced into signing a contact. This pressure selling generally comes from salespeople who are rewarded on commission sales, ie, the more they sell the more money they make. There are hundreds of good double glazing companies out there who would never dream of forcing a sale, most companies these days are only too willing to provide a written quote, detailing the important factors for you to consider at your leisure.
If you do find yourself signing a contact, you can cancel it the next day (upto 7 days later) but do so in writing and send it recorded delivery so that they cannot argue that you didn’t send the paperwork quickly enough.
Remember consumer rights directive is set to change in the future of cooling off periods with the 7 day period increasing to 14 days, but as windows are bespoke, they may get exempt from the new regulations.